Nice property saddened by poor management
The property itself is very pleasant. Well done Somerset. HOWEVER, the management is substandard - actually surprised me in a negative way on how Somerset could find itself fine with the local management team. Understand that it was during the Chinese National holiday but that was no excuse for how they underprepared breakfast. All food gone by 8:30, not to mention that the servers were rude and refused to let us get seated in the restaurant. We had to bring our noodles to the lobby and was kicked back into the restaurant without a proper table prepared. Staff were unprofessional - gym was supposed to open by 7 but the steam room was not operating until we entered. Bad experience overall.